Shipping Delivery
At Muldepot.com, we are dedicated to delivering your orders efficiently across the globe. Please review our shipping terms and delivery estimates below.
Shipping Rates & Currency
- Currency: All transactions are processed in US Dollar (USD).
- Flat Rate Shipping: USD 110.00 for all orders.
- Free Shipping: Complimentary shipping on all orders over USD 1,000.00.
Delivery Timeline
- Order Cut-off Time: 11:00 AM (GMT+07:00 Western Indonesia Time, Jakarta).
- Handling Time: 1-2 business days (Monday to Friday).
- Transit Time: 11-12 business days (Monday to Friday).
- Total Estimated Delivery: 12-14 business days.
Couriers & Tracking
We utilize leading global carriers including UPS, DHL, FedEx, and USPS to ensure safe transit. Once your order is dispatched, a tracking number will be sent to your email immediately.
Local Pickup
You may choose to collect your order directly from our shop. If “Local Pickup” is selected at checkout, we will notify you via email once your items are ready for collection at our designated location.
Countries We Serve
We provide delivery and support returns for the following countries:
Algeria, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Brazil, Cambodia, Cameroon, Canada, Chile, Colombia, Costa Rica, Czechia, Côte d’Ivoire, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Madagascar, Malaysia, Mauritius, Mexico, Morocco, Mozambique, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Senegal, Singapore, Slovakia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia, and Zimbabwe.
Important Shipping Policies
Incorrect Address
If a package is returned as undeliverable due to an incorrect address or failure to collect, a re-shipping fee of USD 110.00 will apply. Please double-check your details at checkout.
Damaged or Lost Packages
If your package arrives damaged, please contact sales@muldepot.com immediately with your order number and photos. For packages lost in transit, please reach out to info@muldepot.com so we can initiate a replacement or refund.